Shipping and Returns Information
All shipping is free.
At the moment I'm able to ship here in the United Kingdom, and also to USA, Canada and Japan. If you live outside of these countries please get in touch before you order to confirm I can ship there. Items are posted within 24 - 48 hours of payment Monday to Friday (actual delivery times are down to the courier).
It usually takes around 2 to 4 days for the UK, and between 7 to 21 days for global shipping (USA, Canada, Japan).
I want you to feel safe and secure when shopping here at Nica Brac. You can cancel your order, within 30 days of placing the order, just email me to let me know. There is also 30 day no-quibble return policy on all items. You can return your order, for any reason, within 30 working days of your order, starting the day you receive the goods. Please get in touch with me at firstname.lastname@example.org within 30 days of receipt, to let me know that you wish to return the item. You don't need to give a reason. Then return your purchase for a full refund (please note that the customer pays return shipping costs and this won't be refunded). If I have accidentally mis-described any item, or your item arrives damaged, then you are entitled to a full refund, including your postage.
Please return items to my office address:
Seven East Street