Terms and Conditions
Payment
Payment is via Paypal. Nicabrac also welcomes payments via bank transfer by prior arrangement - please contact care@nicabrac.com before ordering, if you would like to pay by cash/ post or bank transfer.
Shipping
Items are posted after full payment has been received, and usually within approx 24 - 48 hours of payment Monday to Friday (actual delivery times are down to Royal Mail).
INTERNATIONAL ORDERS
Nicacbrac is based in the United Kingdom. International buyers please note that if you purchase an item it may incur extra customs and import taxes depending on your own countries policies, which are all the responsibility of you the customer. You can find out more info by visiting your own country's customs and import website for further advise.
Returns policy
There is a 30 day no-quibble return policy on all items. You can return your order, for any reason, within 30 working days of your order, starting the day you receive the goods. Please inform us at care@nicabrac.com within 30 days, of receipt your wish to return the item. Then return your purchase to us for a full refund (please note that you pay return shipping costs and this will not be refunded). If we have accidentally mis-described any item then you are entitled to a full refund, including your postage.
GENERAL
Items ordered should be paid for during checkout - uncompleted orders will be automatically cancelled after 24 hours (you're welcome to re-order). All contracts are written and concluded in English and under UK legislation. You must be over 18 to purchase from this website, and by using this website to order and purchase goods online, you confirm you are over 18 years of age. Prices used on this website are in British pound sterling (£).
Please note that different computer and monitor settings mean that colours may appear slightly different in tone to their true colours.
Jewellery is not a toy, and must not be used, nor handled by children, and it must always be handled with care. The items for sale on this website are not suitable for people under 16 years of age. Nica Brac offers items made from genuine precious metals - you may like to view the Assay Office Dealers Notice on Hallmarks.
Please read all descriptions carefully, especially measurements and sizes, and study the photos.
The gemstone locations and any gemstone treatments stated (or not) are to the best of my ability and knowledge, using both my own experience, and the guidance given to me by the mineral and gemstone suppliers I purchase from. They are not a guarantee, as I am not a qualified gemologist who can professionally test a gemstone. Some gemstones are treated at or near the mine itself, and these treatments might not be disclosed to the original gem dealer, which makes tracing whether a gemstone has been treated or not, very difficult at times. I do try my best to find out if gems have had any treatments or not, and by purchasing from this website, you understand this.
All articles and information about gemstones and jewellery found in this website are written to the best of my knowledge; they are not to be taken as any type of professional, educational or legal advise, nor valuation nor recommendation.
Statutory rights
These terms and conditions do not affect your statutory rights. The term 'customer', 'buyer' 'purchaser' 'you', 'your' and 'you've' used on this website and in these terms and conditions means the person using the website and/ or purchasing an item. We reserve the right to refuse or cancel any order without giving a reason. We reserve the right to change these terms and conditions and any part of the website. Anyone using this website or any customer purchasing from this website acknowledges and agrees that I, this business, nor this website, shall not be liable for any special, incidental or consequential damages or lost profits arising out of or in connection with this website or use of this website.
Contact:
Email address: care@nicabrac.com
Office address is:
Seven East Street
Farrington
Lancashire
PR254QD
United Kingdom
(Please note my office is not open to the public)